About four years ago, we switched our office phone system from a proprietary ISDN PBX to Asterisk with Cisco 7940 handsets. It was an instant success and has been running without interruption ever since. It routes incoming faxes to email, provides voicemail, soft-phones and conference rooms, allows us to take our extensions with us wherever we are in the world, provides us with unlimited incoming and outgoing lines over SIP gateways and all the other amazing stuff which Asterisk provides. It was Asterisk which first made me realize that open-source systems can be a whole lot better than closed-source – especially in the proprietary world of telephony. The only thing which bothered me about our Asterisk PBX was that it[…]